Gift Certificate Terms & Maintenance Fee

Gift certificates are redeemable for services at their purchased monetary value and are subject to the following terms:

Maintenance Fee: No maintenance, dormancy, or inactivity fee will be charged during the first twelve (12) months following the date of purchase. After twelve (12) consecutive months with no activity, a maintenance fee of $9.99 per month will be deducted from the remaining gift certificate balance, to the extent permitted by applicable law. No more than one maintenance fee will be assessed in any calendar month. Maintenance fees will cease when the gift certificate balance reaches $0.

Activity and Redemption: Use of any portion of the gift certificate constitutes activity. Upon the first redemption, the remaining unused value will be transferred to the recipient/customer’s account as an account credit. Our intent is that this account credit will not expire and will remain available for future services.

No Cash Value: Except where otherwise required by law, gift certificates and account credits are not redeemable for cash and cannot be exchanged for cash.

Service Pricing: Gift certificates represent the monetary value purchased rather than a guarantee of a particular service or future service price, unless expressly stated otherwise. If the price of a selected service exceeds the available gift certificate or account-credit balance at the time of redemption, the customer is responsible for the difference.

Compliance With Applicable Law: These terms are intended to comply with applicable federal and North Carolina gift certificate, consumer-protection, and unclaimed-property laws. Where applicable law provides greater rights or protections to the holder, applicable law will control.